IDIY HELP CENTER
Service
Service
About IDIY
Why an order cannot be deleted (How to delete orders)
IDIY Business
What is IDIY Business? #BIZ
Purchase
Credit card cannot be registered. I cannot use it. Why?
Trouble
The "Create order" button does not respond, the screen is not displayed normally, and when I select a service, I cannot proceed to the next step. What should I do?
I bought points/monthly plan but it is not reflected in my account.
Use IDIY
Use IDIY
return your essay
If there is a problem with the order or the instructor's availability, what measures can IDIY management take to correct the problem?
Use IDIY
About the "Retry exercise" feature
Why my draft data has reached the storage limit and what to do about it (how to delete your draft data)
Reasons why you cannot reorder (order again)
How do I cancel an order?
Correction Result
Correction Result
How to download PDF files (Why can't I download PDF files?)
Monthly plan ・ Points
Monthly plan ・ Points
Monthly plan
I have a monthly plan, but "monthly plan not applied" or "Insufficient points" appears on the submission confirmation screen. Why is this?
New registration・login
New registration・login
Registration
I cannot set up my profile or email verification/authentication code correctly.
Login
I registered as a new user using my social media account and I can't log in anymore. What should I do?
I have lost my registered email address.
I am having trouble logging in. How do I log in?
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